Update - Our infrastructure hosting provider has advised that they have applied a mitigation on the network in Sydney to address the current issue and services should now be stabilising. We are continuing to monitor the situation and will provide further updates as necessary.
May 25, 2026 - 15:12 NZST
May 25, 2026 - 15:12 NZST
Monitoring - Our infrastructure hosting provider has advised that the outage is due to a targeted DDoS attack on their infrastructure. They have advised that services are currently operating normally for traffic routed within New Zealand. However, international traffic continues to experience degraded performance. They are continuing to work with their upstream provider on mitigation efforts, and we will provide further updates as information comes to hand.
May 25, 2026 - 13:56 NZST
May 25, 2026 - 13:56 NZST
Investigating - We're aware of an incident affecting our infrastructure hosting provider, this is impacting access to our Member Portal and operational support systems. Investigations are ongoing, and we will provide an update once further information becomes available.
May 25, 2026 - 12:07 NZST
May 25, 2026 - 12:07 NZST
NZIX
Operational
AKL-IX
Operational
CHC-IX
Operational
WLG-IX
Operational
Phone System
Operational
Member Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.